Post covid, when flights had to be canceled world wide, airlines refunded money paid for canceled flights in the form of credit points. I had a few tickets on AirAsia that I had booked in Feb 2020
- AMD-KUL for 502 INR
- Vizag to Perth for 7000 INR
- Melbourne to Vizag for some 9000 INR
- KUL to Penang for 200 INR
- Penang to KUL for 200 INR
- Flight to Cambodia some 3000 INR
Etc
As covid eased and I was looking to check my credit points, it was no longer possible. Air Asia India was looking to separate from Air Asia Malaysia. I could not access my Air Asia Malaysia account from India and all my points were gone
I had written about this issue in an earlier post. Read here , here and here
Now things have improved
Air Asia India is using airasia.co.in and Airasia.com is used by Malaysian parent. I am able to access AirAsia Malaysia website from India and I could see some credits worth 15000 INR.
Some domestic flights and flights to Cambodia etc operated as per schedule though I couldn’t reach Malaysia to board those flights. So I was not given any credit for these flights. But I was given credits for few India outbound flights, after some deductions.
Pre covid for 15000 INR I could go till Bali, Philippines etc. But now everything is expensive. Even a return ticket to Thailand or Malaysia costs around 20000 on normal days.
So I wasn’t sure what to do with these 15000 points. I am sure they won’t stay there forever- one fine day AirAsia will expire those credit points and I will be left with nothing. (Already 3 years since booking). So I had to book something in hurry.
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